General Conditions of Sale
PREAMBLE
These General Conditions of Sale govern the relations between the company OZIAS, registered in the Register of the Chamber of Trades and Crafts of Paris under number 881 320 634 and on the other hand any natural or legal person wishing to make a purchase via the website ozias.fr, hereinafter referred to as the customer.
PRICE
Prices are indicated in euros, all taxes included, excluding shipping costs for deliveries abroad. OZIAS may change its prices at any time without notice, but the products will be invoiced on the basis of the rates in effect at the time of the order, subject to availability of said products.
ORDER
Confirmation of the order implies acceptance and full knowledge of these general terms and conditions of sale. When the order is validated, it becomes irrevocable. The order form is recorded in the computer records of ozias.fr and will be considered as proof of the contractual relations between OZIAS and the customer. An email confirming the order is sent to the customer at the time of its validation.
DELIVERY
OZIAS communicates by email the confirmation of the registered order. Orders are processed and shipped within a maximum of fifteen working days. Our carriers are all affiliated with the La Poste Group (Colissimo and Chronopost).
OZIAS and the carriers being separate and independent entities, OZIAS cannot be held responsible for any delay or error in delivery or loss of packages attributable to LA POSTE.
Shipping participation fees are free for deliveries in France and payable for Europe and the rest of the world.
WITHDRAWAL, RETURNS AND EXCHANGES
Items can be exchanged or refunded for the current season only available on the ozias.fr website. The customer has a period of fourteen working days from the date of receipt or collection of the package. The customer must return the products in perfect condition to the following address: OZIAS-Marc Clement 37 boulevard 75010 Paris.
Under the provisions of Article L121-20-2 of the Consumer Code, objects made according to the consumer's specifications or personalized at the customer's request cannot benefit from the right of withdrawal, and will not be returned or exchanged, except in the case of the implementation of the guarantee of defects affecting the object sold and or except in the event of an error on our part or customization not in accordance with the customer's request. The customer's attention is drawn to the fact that these goods sold are handcrafted.
Items returned damaged, damaged, or soiled will not be accepted. Sale items will not be accepted or exchanged. Return shipping costs are the responsibility of the customer. For overseas customers, the customer must inform customs that this is a "return for non-compliance".
INTELLECTUAL PROPERTY
All elements of the ozias.fr site are and remain the intellectual and exclusive property of OZIAS. The partial or total reproduction, on any medium whatsoever, of the elements of the site is strictly prohibited.
PROTECTION OF PERSONAL DATA
In accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, the customer has a right to access, modify, rectify and delete data concerning him. These rights can be exercised by email addressed to ozias.paris@gmail.com
RESPONSIBILITY
OZIAS cannot be held responsible for any inconvenience or damage inherent in the use of the Internet, particularly in the event of service interruption, malicious acts or external intrusion.
DISPUTE RESOLUTION
These General Conditions of Sale are subject to French law. In the event of a dispute, exclusive jurisdiction is granted to the courts of Paris.